FAQ

My mother currently has hearing aids but can no longer get to her audiologist.  Can you service her current hearing aids?

Yes, we currently work with Oticon, Widex and Phonak.  In order for us to program and provide maintenance for your mother’s hearing aids we have to have access to the manufacturer’s parts and software.

My father tried hearing aids a number of years ago but got frustrated with the required follow up.  How does follow up work with your services?

One of the benefits to our service is our dedication to follow up.  We understand that in order to hear the best you can routine maintenance and adjustments are necessary.  We create a unique follow up plan with each patient based on their individual needs

How often should I have my hearing tested?

If you have a hearing loss and are wearing hearing aids you should have your hearing tested once a year to monitor any decline to your hearing and to assure that the settings on your hearing aids are current.

Are there any disadvantages to you coming to my home as opposed to me going to an office?

No, actually there are plenty of advantages of us coming to you. If the test determines that you do have a hearing loss and hearing aids are recommended a demonstration of the latest hearing aid technology in your home will give you the most accurate representation of how you would function with the hearing aids. Our patients have also found that being in the comfort of their own home makes the experience more relaxing.

Do you have night and weekend appointments available?

YES! Our schedule is based around your needs. We are available 7 days a week and have early morning and evening appointments.

Is your service more expensive than going into a traditional office?

No, by eliminating the restraints of a traditional office increases scheduling flexibility and decreases costs. This allows for savings to be passed along to the patient.

What hearing aid manufacturers do you work with?

We work with Widex, Oticon, Phonak and Starkey. Based on your hearing loss, lifestyle and listening demands our audiologists will make a recommendation on the brand and style of hearing aid.

Is there a trial period for hearing aids?

Yes, we offer a 45 day risk free trial. If you are not happy for any reason with the hearing aids or our service you are entitled to a full refund.

Schedule your appointment with us today.

To set up your in-home visit, simply fill out our online form, or call us at (914) 420-0064.